Frequently Asked Questions

All you need to know about bande.

WHAT ARE TWO-WAY LIVE CLASSES?

Bande’s class formats are distinctly interactive; you won’t want to keep your camera off and will feel more seen than you ever were in a studio class. Prepare to be met, coached, and remembered. From specialized instruction for any level, condition, or injury you may have, to knowing just when to push and lift you up, our instructors have a unique talent for connecting with each and every person in class.

HOW MUCH DO CLASSES COST?

Bande offers drop-in classes for $15. Check out our Live Schedule to book your first class!

HOW CAN I INVITE A FRIEND TO BANDE?

Bande is better with friends! There’s nothing more motivating than seeing someone you know in a class.

We have a generous referral program. When you bring a friend to a virtual live class, you’ll get $50 of credit in our online shop or towards your membership. To get started, click Refer a Friend from your profile page.

DO I NEED EQUIPMENT?

Any recommended equipment is always optional, but the most useful to have on hand is a yoga or fitness mat, and 3-5 pound hand weights. As soon as you sign up for your class, you’ll receive an email that details the equipment you need for that class. We encourage you to book your classes ahead of time to give you a chance to prepare.

CAN I CANCEL MY MEMBERSHIP ANYTIME?

Yes, you can cancel your membership at any time.

WHAT CAN I EXPECT FROM A LIVE CLASS?

Bande’s 2-way interactive classes are an opportunity for you to learn from world-class instructors whose primary focus is giving you an effective, next-level workout with transformative feedback and adjustments. Expect to get personal attention, corrections, and pushed to your personal edge.

Prepare your workout space, show up early, keep your video on, and let us guide you in the best workout of your life.

HOW DO I JOIN CLASS?

First, book your class. Then, a link to join will be sent to you via email and text message ahead of time so you’re good to go. You can also join from the “Your Classes” list in your account on bande. The link will become active about 15 minutes before class start time. Join us early to connect with your instructor and fellow students!

CAN I ARRIVE LATE TO CLASS?

Sure! While we recommend that you show up early to class, we completely understand that life happens. Unlike in a physical studio, you are free to join up to 15 minutes late, or leave class whenever is best for you. There’s no need to announce your arrival or departure, so go ahead and hop in. For late arrivals, please plan to start slow to give yourself enough time to warm up.

I NEED HELP WITH SOMETHING. HOW CAN I REACH SUPPORT AT BANDE?

We’re always here to help! Please email our customer support team at help@bande.com or click the chat icon at the lower left hand of our homepage during standard business hours.

I’M AN INSTRUCTOR AND I LIKE WHAT YOU’RE BUILDING. HOW CAN I GET INVOLVED?

We’d love to hear from you! Please introduce yourself and what you’re all about by sending an email to talent@bande.com.